1. What does Interalloy offer?
Interalloy specialises in the trading and processing of precision tubes and steel bars made from a wide range of materials, including stainless steel, aluminium, copper alloys and titanium. The company offers solutions for various industries, such as the automotive industry, medical technology, mechanical engineering and many others.
2. What materials are available from us?
Interalloy offers a wide range of materials, including:
- Stainless steel
- Aluminium
- Copper alloys
- Titanium
- Nickel alloys
- Special steels
These materials are available in various forms and sizes, including precision tubes and bar stock.
3. Does Interalloy also offer tailor-made solutions?
Yes, we offer tailor-made solutions according to customer requirements. These include specific cuts, machining and surface treatments. The company works closely with its customers to deliver products that meet their exact requirements.
4. Which industries are supplied?
<p>Interalloy supplies a wide range of industries, including:</p>
<ul>
<li>Automotive</li>
<li>Medical technology</li>
<li>Mechanical engineering</li>
<li>Aerospace</li>
<li>Electronics</li>
<li>Construction</li>
</ul>
<p>This versatility enables Interalloy to meet a broad spectrum of requirements.</p>
5. What certifications does Interalloy have?
Interalloy has several certifications that guarantee the quality and reliability of its products and services. These include ISO certifications for quality management and environmental management. The exact certifications can be viewed on the website under the relevant section.
6. How can I place an order?
Orders can be placed directly via the website or by contacting the sales team. The staff will be happy to help you find the right products for your needs and process your order.
7. Does Interalloy offer a delivery service?
Yes, Interalloy offers a comprehensive delivery service. The company works with reliable logistics partners to ensure that your orders arrive safely and on time, regardless of where your business is located.
8. How can I contact customer service?
Customer service can be reached through various channels, including telephone, email and a contact form on the website. The exact contact details can be found on the website in the ‘Contact’ section.
9. Where can I find technical information about the products?
Technical information, including data sheets and material properties, is available on the website. This information can be accessed under the respective product categories or requested directly from the customer team.
10. What sustainability initiatives is Interalloy pursuing?
Interalloy strives to operate sustainably and relies on environmentally friendly processes in procurement, production and delivery. The company has implemented various initiatives to minimise its ecological footprint, including recycling programmes and the use of environmentally friendly materials.
Interalloy has also addressed the relevant issue of energy scarcity and commissioned its photovoltaic system on the roof of the Interpark building in mid-March 2023. The system has a generator area of 795.7 m² and has produced 137.28 MWh during its operating time to date. We look forward to more hours of sunshine!
11. When does Interalloy close for company holidays?
We only close between Christmas and New Year. The exact dates are communicated each autumn via our website and by email. On all other working days we are available as usual.
12. What are the delivery and collection times?
Monday – Thursday: 07:30 – 12:00 and 13:00 – 16:30
Friday: 07:30 – 12:00 and 13:00 – 15:30
Notes for forwarding agents / truck deliveries:
Please register in advance by email at
purchasing@interalloy.com
or by phone at +41 56 463 60 00.
Ideally include supplier name, shipment/order number, weight/dimensions,
and expected arrival time.
Check-in: At least 30 minutes before ramp closing time.
13. Can I simply stop by and pick up my order?
We are happy to welcome you on-site. To ensure that your contact person is available and your material is prepared, we kindly ask you to notify us briefly in advance by phone or email.
14. Do you also deliver outside Switzerland?
Yes, we deliver throughout Europe and worldwide in accordance with the agreed Incoterms. We provide support with customs documents and certificates of origin. Let us know your destination and requirements, and we will prepare a suitable offer.
15. Can you deliver orders at short notice?
Often yes – depending on material availability and processing capacity. Please contact us by phone so we can check express options immediately.
16. Which material certificates do you provide?
On request, we provide inspection certificates according to EN 10204 3.1 as well as batch and traceability information.
We also hold a Swiss-TS re-stamping approval, ensuring complete material identification throughout your supply chain.
17. Are there minimum order quantities?
This depends on the product. We offer customer-oriented solutions – please contact us to discuss your needs.
18. What payment terms apply?
Standard business terms apply according to our offer and order confirmation. Additional options are available upon agreement.
